At VHK Foundation, we take your privacy seriously. This policy explains what information we collect when you use our website and mobile app, why we collect it, and how we keep it safe.
We comply with all Indian data protection laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
When you use VHK Foundation's platform, we collect different types of information to provide you with our services:
When you sign up, we ask for your name, email address, mobile number, and location (pincode). If you upload a profile picture, we store that too. You can also add a referral code if someone invited you to join.
If you register as a volunteer, we'll need to verify your identity using your PAN card details and date of birth. This helps us maintain trust and transparency in our community.
When you make a donation, we collect:
We don't store your complete UPI PIN or full payment credentials—those are handled securely by our payment partners.
When you share posts, upload images, or comment on our platform, we store that content along with the time you posted it. If you mark something as an emergency post, we save that flag too.
Like most apps and websites, we automatically collect some technical information:
We also use Firebase for sending you push notifications, which requires a unique notification token for your device.
Our app requests permission to access:
You control these permissions through your phone's settings, and you can turn them off anytime.
Our platform is designed for adults. We don't knowingly collect information from anyone under 18 without parental permission, and we definitely don't collect data from children under 13. If we discover we've accidentally collected such information, we'll delete it promptly.
We're not in the business of hoarding data—we only collect what we actually need. Here's what we use it for:
This is your data, and you have rights:
Access It: You can ask us for a copy of all the information we have about you.
Fix It: If something's wrong or outdated, let us know and we'll correct it.
Delete It: You can request deletion of your account and data (though we might need to keep some records for legal/tax purposes).
Take It With You: You can request your data in a portable format.
Change Your Mind: You can withdraw your consent for us to use your data anytime.
Complain: If you're unhappy with how we handle your data, you can file a grievance with us or approach the Data Protection Board of India.
To exercise any of these rights, email us at datarequests@vhkfoundation.org. We'll respond within 30 days.
When you use our social features, some things are visible to other users:
Your contact details, payment information, and personal messages stay private. We don't sell your data to anyone—period.
We only share your information with:
Service Providers We Trust:
All these partners are contractually required to protect your data.
Legal Requirements:
We'll disclose information if required by law, court order, or to comply with tax regulations.
With Your Permission:
If you click "share" to send something via WhatsApp or other apps, we'll facilitate that—but only
because you chose to.
Security isn't just a checkbox for us—it's a priority. Here's what we do:
That said, no system is 100% foolproof. We do our best, but please use strong passwords and be cautious about what you share online.
We don't keep data longer than necessary:
After these periods, we'll either delete your data or anonymize it so it can't be traced back to you.
Like most websites, we use cookies—small files stored on your device that help us:
You can disable cookies in your browser settings, but some features might not work properly if you do.
In the unlikely event of a data breach that affects you, we promise to:
We'll also inform the relevant authorities as required by law.
We may update this policy occasionally—usually when we add new features or if laws change. When we do, we'll:
Continuing to use our services after changes means you accept the updated policy.
Our platform might link to external websites or services (like payment gateways). Once you leave our platform, we can't control how those sites handle your data. Please check their privacy policies before sharing personal information.
We don't use algorithms or AI to make important decisions about you without human oversight. You're not just a data point to us.
If you're accessing VHK Foundation from outside India, your data will be processed in India and may be stored on Google's global servers. We ensure appropriate protections are in place for international data transfers.
Got questions? Concerns? Just want to chat about privacy? We're here.
For general privacy questions:
Email: support@vhkfoundation.org
To access, update, or delete your data:
Email: support@vhkfoundation.org
To file a complaint:
Grievance Officer: Grievance Redressal Team
Email: support@vhkfoundation.org
Phone: 9403891071
Address: Near Hanuman Mandir, Bajrang Nagar,Nawada, Bishnugarh, Hazaribagh,
Jharkhand:825312
General support:
Email: support@vhkfoundation.org
Website: https://vhkfoundation.org
We'll respond to your queries within 30 days, usually much faster.
This privacy policy is governed by Indian law. Any disputes will be handled in the courts of Jharkhand, India.
Bottom Line: We collect what we need to run VHK Foundation and serve you better. We protect it carefully, never sell it, and give you full control over it. If you have any questions or concerns, just reach out—we're real people, and we're here to help.
By using VHK Foundation, you're agreeing to this privacy policy.